One full year of unlimited updates and support is included absolutely free with every AutoProPAD and AutoProPAD Lite purchase. At the end of your first year, your AutoProPAD will continue working as it always did but will no longer receive new vehicle updates. Technical support services, as provided by Lock Labs, will also cease.
*PLEASE NOTE: This is the updates and support subscription for the XTOOL, The machine is sold separately*
If the user’s machine subscription was expired for longer than 30 days:
there will be a Subscription Reactivation Fee of $150 to start a subscription again
their subscription is considered NEW and the start date will be the day the new subscription is activated onto their machine
If the user renews their subscription within 30 days of the end of their subscription’s expiration:
there will not be any additional fee
their subscription is considered a CONTINUATION and the start date will go backward to the day after their subscription ended (the expiration)
Notice:The live support number is no longer active. Support for this product is now handled with an online app. to download click these links for either IPhone or Android.
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